Returns & Exchanges

At The Apple Barn and Cider Mill, we take great pride in the quality of our specialty food products. If your order arrives damaged or fails to meet our freshness standards, we are committed to making it right through a refund or replacement.

1

Contact Support

Email our customer service team within 48 hours of delivery with your order number and details regarding the issue.

2

Provide Documentation

Include clear photographs of the damaged product or packaging to help our team process your claim efficiently.

3

Await Verification

Our team will review your request and confirm eligibility for a refund or a fresh replacement shipment.

4

Resolution Process

Once approved, a credit will be applied to your original payment method or a new shipment will be dispatched at no additional cost.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing